Microlaptops Company Limited · Effective 04/11/2026

Pricing & refunds.

Current pass prices, validity periods and connection allowances are shown on the passes page and again at checkout. The full amount is shown before you request mobile-money approval. A pass begins when payment is confirmed and PITIA activates it.

Payment or activation problem

If you are charged but your pass does not activate, contact us with your verified phone number and payment reference. After confirming the payment, we will activate the purchased pass or refund the full amount. We refund confirmed duplicate charges.

After activation

A pass provides the stated number of new introductions during its validity period. It does not guarantee that a traveler replies, agrees to carry an item or completes a delivery. Those outcomes alone do not qualify for a refund. We review other refund requests individually, and this policy does not limit rights you may have under applicable law.

Request help

Email zaburi@microlaptops.co.tz with the phone number used at checkout, the payment reference and a short description. Please do not send your PIN or one-time code. Approved refunds are returned through the original payment channel where supported by the provider.